FAQ

I am going to submit two proposals as Lead Partner, can I use the same Lead Partner account to create both proposals?

Each Lead Partner account only allows to create one project proposal. If you want to create another proposal you will have to create another Lead Partner account using a different e-mail address.

What does - Vous avez été redirigé car un accès non autorisé pour votre profil a été effectué - mean ?

Very often this occurs because you changed your profile on the system. Only “Project coordinator (Lead Partner’s profile)” have access to the Application.

If this is your case kindly send an e-mail to programme_med@remove-this.regionpaca.fr indicating in the object of your mail “Synergie”, and including in the text of your message the following information: the acronym and the Synergie number of the proposal, LP organisation and your username.

When I try to create a new account in the system, the following message appears : This e-mail is already in the system.

If you want to create a proposal as Lead Partner, kindly send an e-mail to programme_med@remove-this.regionpaca.fr indicating in the object of your mail “Synergie”, and including in the text of your message the following information: Acronym of the proposal, Axis – Objective, Type of projects, ASP number of the organization (LP), Name of the contact person, Address of the contact person, E-mail address.

I created a Lead Partner account, but I have not received the confirmation e-mail yet.

If you want to create a proposal as Lead Partner, kindly send an e-mail to programme_med@remove-this.regionpaca.fr indicating in the object of your mail “Synergie”, and including in the text of your message the following information: name of your organisation, ASP/Synergie number and user name.

If you are going to participate as project partner, you will receive the confirmation e-mail only if your proposal is approved.

What does - The format of the administrative code is incorrect - mean?

It means that you did not use the administrative code format. Please find the list of the authorised administrative codes and the format in which these codes should be presented in the Appendix B of the Synergie guide.

Category :Cross programme database

Can a project partner have access to the Application Form on Synergie?

At the application stage, only Lead Partner coordinator profile should have access to the Application form. Partners will have access only to the approved projects.